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description: Frequently asked questions
---

# FAQ

**How does one know they are eligible for the Airdrop ?**&#x20;

once you connect with your wallet and the registration window has opened , if you are eligible you would see the register button / else one would see a message directing you to further checks on eligibility criteria

**How do I register for the Airdrop ?**&#x20;

Once the registration window opens and you are eligible , you would see a regiser button.

Please make sure you click on the button and sign from your connected wallet authorizign your registration signature.

**How do I know if I have successfully registered for the Airdrop ?**&#x20;

You would see a successful message and a registration receipt Id will also be shown to you ,&#x20;

you may copy this Id for reference

**Can I claim if I missed registering ?**

One cannot claim the rewards alloted to a window , if you havent registered for that window

**How does one calculate the rewards awarded to me ?**&#x20;

These details would be listed in the white paper / links from the portal spineed off

**Can I claim from previous windows in the current window ?**&#x20;

Yes

**Is there a deadline for claiming my rewards ?**&#x20;

Yes, you can claim all the rewards across all windows in one shot in the last claim window, however&#x20;

there will be a deadline to claim&#x20;

**I have registration issues**&#x20;

Please use the contact us link on the portal / feel free to post your question on the communication channels launched as part of the Airdrop spinoffs. ensure you details of the wallet  / browser used and exact steps followed for us to investigate thoroughly

**How do I contact support ?**&#x20;

**My claim transaction is taking a very long time ?**

Transactions on blockchain take time , you may wish to speed up you transaction by using a higher fee.

**I am unable to disconnect my wallet on the portal**&#x20;

Please go the waller connected and manually disconnect the site connected&#x20;

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